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Do you provide quotes for products or services?
We offer a comprehensive quoting service for our products, including flagpoles and related accessories. Whether you are interested in flagpoles of various sizes and specifications, flag attachments, custom flags, or solar lighting additions, we are p
Do you offer returns for incorrectly sized or ordered flags?
It happens! We understand. If you've purchased a flag that does not meet your size requirements, you may return the flag. Please include your order number and the reason for the return in your package. We can then issue a refund once we have received
How can I obtain a quote for a flag, flagpole, or related accessories?
To request a quote for flags, flagpoles, or any related accessories, please provide the specific details and requirements for your order. You can email them to us at [email protected] We may need to contact you with follow up questions, so please
Can I update my delivery address after placing an order?
Yes, you can update your delivery address after placing an order, providing it hasn't already shipped. If it has already shipped, we can provide contact information for the carrier so you can contact them to attempt a delivery change.
What payment methods do you accept for purchases?
We accept payments primarily through credit cards as this is our preferred method. However, if necessary, we can process purchases through purchase orders (POs) after initiating and completing the purchase order application process. For some specific
What is the procedure for handling questions about damaged or replacement parts for purchased items?
If you have questions about damage or need replacement parts for items you have purchased from us, please contact us with detailed information about the issue. Include a description or attach an image of the damaged part, and provide any identifying
Do you ship orders internationally?
We are proud to ship our products worldwide! Please note that shipping charges are not covered by us, so you might want to check the shipping estimates through the provided links on our websites or inquire during your purchase process. Always here to
Do you provide quotes for commercial flagpoles?
Yes, we provide quotes for commercial flagpoles. When requesting a quote, please provide details about the flagpole you are interested in, including size, features, and finishes. It's important to clearly specify the requirements such as the height o
Do you offer military or veteran discounts?
We sincerely appreciate the service of our military members. Currently, we do not offer a specific military or veteran discount. However, we strive to provide all our customers with the best possible pricing. We also offer discounts on multiple purch
How can I check the status of my delivery?
If you are wondering about the delivery status of your order, you can directly request this information from our customer support team. They are equipped and ready to help track down your order details and provide you with an update.
Do you accept tax exemptions?
Yes we do. We work with a large number of tax-exempt organizations and municipalities.
Do you provide installation services?
We do not currently offer installation services. However, most sign companies are equipped to do this kind of work. We recommend contacting your local sign company for installation inquiries as they are equipped to provide you with the necessary serv
Do you ship flags on special occasions like Navy Day?
We ship flags and flagpoles for any special occasion. Just let us know what you need.